Please find all of the answers to our FAQs for the Motor Legal Protection product.
For general information about the product, please refer to the product page here.
Can a client purchase a policy, after they have had an accident? #
No. If the incident occurred before they purchased the insurance, they will not be able to purchase cover.
Can any vehicle be covered? #
Yes, The motor vehicle declared in the insurance schedule to which this cover attaches.
This is extended to include a caravan or trailer whilst attached to the vehicle.
How much time does my client have before they can make a claim? #
They must notify claims as soon as possible, so once they become aware of the insured incident and within no more than 90 days of you becoming aware of the insured incident.
Does the policy cover my client for vehicle cloning? #
Yes, your client is covered for advisers’ costs to defend a legal action arising from use of the vehicle’s identity by another person or organisation without your permission.
How long does my client have to make a claim? #
You must notify us as soon as possible and within a maximum of 90 days once you become aware of the insured incident. There will be no cover under this policy if, there is a delay in reporting the claim.
Can my client use the policy for illegal clamping? #
The policy will cover Advisers’ costs to pursue the recovery of illegal clamping or towing fees related to the vehicle
My client has a dispute with the sale of their new car. Will the policy help my client with legal proceedings against the company they bought the vehicle from? #
Under the Motor contract section of the policy. They are covered for advisers’ costs to pursue or defend a legal action relating to a dispute over a contract for the sale or purchase of goods or services relating to the vehicle, including the vehicle itself, provided advisers’ costs do not exceed the amount claimed.
Does the policy only cover my client? #
The policy covers the person(s) named in the insurance schedule to which the cover attaches. This is extended to include an authorised driver or passengers for the Uninsured Loss Recovery and Personal Injury section of cover.
Do we provide cover for motorbikes? #
Yes, we do.
